Jenius One Privacy Policy

Your privacy matters to us at Jenius One. We are committed to protecting your personal information and ensuring that your data is handled with transparency, care, and security. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information — name, email address, phone number, and any details you provide when contacting us or booking a service

• Client preferences — style preferences, consultation notes, or information you choose to share with us

• Technical data — IP address, browser type, device information, and usage patterns on our website

• Transactional information — purchases, bookings, or interactions with our digital tools

We only collect information necessary to deliver our services effectively.

How We Use Your Information

Your information may be used to:

• Manage bookings and service requests

• Provide personalized beauty, wellness, or digital services

• Respond to inquiries and customer support requests

• Improve our website, tools, and overall user experience

• Send important updates, reminders, or promotional communications (only with your consent)

We do not use your information for any purpose unrelated to your experience with Jenius One.

Data Protection & Security

We take your privacy seriously and implement strict measures to protect your data, including:

• Secure, encrypted data storage systems

• Limited access to authorized team members only

• Compliance with applicable South African data protection laws (including POPIA)

Your information is handled with confidentiality and care at all times.

Sharing of Information

We do not sell or rent your personal information.

Your data may only be shared with:

• Trusted service providers assisting with scheduling, communication, payments, or website operations

• Professional partners involved in delivering your requested services

• Legal authorities, if required by law

All third‑party partners follow strict privacy and security standards.

Cookies & Website Analytics

Our website may use cookies to:

• Improve site performance and functionality

• Analyze traffic and user behavior

• Enhance your browsing experience

You can manage or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

• Access your personal information

• Update or correct your details

• Request deletion of your data, where legally permitted

• Withdraw consent for marketing or communication

To make a request, simply contact us using the details below.

Third‑Party Links

Our website may contain links to external websites. Jenius One is not responsible for the privacy practices or content of those third‑party sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@jeniusone.co.za